Shipping policy
Shipping Policy
Thank you for shopping with us!
We are committed to delivering your orders quickly and safely across the United Arab Emirates.
Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
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Standard delivery: 2–5 business days across the UAE.
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Delivery times may vary during holidays or promotional periods.
Shipping Charges
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Shipping charges are displayed at checkout before payment.
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We may offer free shipping on selected products or promotional orders.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS (where available).
Delivery Information
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Please ensure your shipping address and contact number are accurate to avoid delays.
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If no one is available to receive the order, the courier may attempt redelivery or contact you.
Damaged or Incorrect Orders
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If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the item.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help.
You can also pair this with a professional Return & Refund Policy and Privacy Policy for your Shopify store.