Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

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Shipping Time

Domestic Shipping

Estimated delivery time: 3–7 business days

International Shipping

Estimated delivery time: 3–7 business days

Delivery times may vary depending on your location, customs processing, or courier delays.

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Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Free Shipping

We offer free shipping on selected orders and promotional campaigns.

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Order Tracking

After your order is shipped, a tracking number will be provided via email or SMS so you can monitor your shipment in real time.

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Delayed or Lost Packages

If your package is delayed, lost, or marked as delivered but not received, please contact our support team within 7 days of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

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Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

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Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.

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Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

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Contact Us

For any shipping-related questions or support, please contact our customer service team.